LIFTS

Our Lifts have 2 communication systems:

Automatic. Every day, there is an automatic phone call from the Lifts to Otis' Head Office, notifying of any problem. This is always at the same hour (usually during the night). This is a preventative measure.

Manual. When a lift is stuck for any reason, by pressing the internal button, you can talk directly to Head Office, where they will send their lift technicians to the community as a matter of URGENCY.

If the lift is out of order for any reason, but there is nobody inside, the repair service is not considered as an emergency, so they may take few hours to attend. This is what happened on Thursday 15th July, when the lift was out of service between 1pm and 4pm approx.

If you ever have to phone, please remember that FINCA SAN ANTONIO is in Calle Haya, Mijas, Málaga, as the person answering the phone may ignore where you are calling from. It is also important that you mention the block you are in, as we have 4 lifts in Finca San Antonio. It will not be the first time that the mechanic arrives, sees one lift working and goes back without checking the others.